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Insurance agents have a responsibility to the insurance company. Agents act as the insurance company representative in the buying process as they are typically salaried employees. Most insurance agents are “Captive” to represent only one company, such as: Allstate, State Farm, Farmer, etc. Because they are contracted as captive insurance agents, they are not able to discuss or recommend other insurance companies.
Several years ago, National Office Services, Inc., experienced a significant loss due to a fire in their manufacturing facility. CEO Greg Schneider discusses how Brooker Insurance helped foster an immediate response in order to clean up, re-build, and restore business operations as quickly as possible. A fast claims response is essential for anyone suffering a loss.
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Insurance brokers might charge you a fee for their services, or they might receive a commission from the insurance company. They are required to advise you of the fees that they charge or the commission they receive. This may be set out in the Financial Services Guide, Product Disclosure Statement or where a broker has provided you with personal financial advice, the fees and costs associated with their advice will be set out in your Statement of Advice.
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Other pros of Progressive include it being an online company. You can get a quote directly from the Progressive website without having to speak to an agent. Cons of Progressive involve its customer service. Customers in the J.D. Power survey only gave mediocre remarks for Progressive for its buying experience and claims handling process. It isn't the worst, but Progressive is far from the best in the field. Because of this, Progressive might be the best insurer ideally for customers prioritizing low rates, especially after an accident, and do not mind a bit more cumbersome claims handling process.
At Gerelli Insurance our primary goal is to provide superior personal service to each and every customer from individual insurance to the one-person business owner to the large manufacturing firm. Time is gladly spent explaining coverages and answering questions. Our state-of-the-art computer system helps us provide the highest level of service with both speed and efficiency.
Many companies advertise free auto insurance quotes. Any car insurance quote you receive is and should be completely free. Insurance companies want to incentivize you to purchase a car insurance policy from them, so they’re not going to charge you for an upfront assessment (the quote). When shopping around for insurance, remember you can find free car insurance quotes from a variety of sources.